The last thing that a company needs during an outage is to wonder what to do next. Who do you call? Where are the backups? Do they work? Do we have the capacity on the remaining systems? Who does what and when?
Proper planning and testing alleviates these questions, and many more in the event of disaster. Preparing and practicing a proper disaster recovery plan is paramount to getting back up and running when disaster strikes.
Typically, the reason people don’t make disaster recovery plans is that they don’t have the resources to do it. As the business owner, they’re already doing more than one job. Just like anything else in business, formulating a proper recovery plan takes time.
To develop a realistic backup and disaster recovery plan, you must understand the potential hazards that could affect your business, as well as your business processes and technology needs. Once this is done, a plan can be made to ensure that you have enough resources and personnel to get the job done.
Get other people involved-ask TCSP technicians. Because backed-up data is a crucial part of every disaster recovery plan, you also need to consider how you’re backing up your data. Backup methods and media have different longevity, storage requirements and other considerations.
Once you’ve written your plan, make sure everyone in your organization knows about it. Then, review it regularly. We recommend that you review your plan annually, a lot can change in a year.
Use the following list to see if your IT disaster recovery plan is complete:
We specialize in preventive maintenance, software updates, and data backups to prevent downtime. TCSP offers on-site, on call, and fixed-cost contract IT solutions that are customized to fit each business.
Disaster can be moments away, even with new equipment. All of our clients are small and mid-sized businesses so we advise that there be three “layers of protection”, plus battery backups. Verify and test your backup and restore process regularly.
Real-life tests like this can often be more effective than a simple thought experiment. It’s easy to overlook some of the implications of a disaster when you’re just walking through it in your head. By actually running a test, by really shutting things down, you can discover issues in your plan that you might have never thought of. Test how quickly you can pull together key players. Involve everyone, and make sure each person has a role. Acknowledge that first-timers may be nervous. Take the lessons learned with you.
The total hourly cost of downtime is most likely a combination of lost sales, lost employee productivity, lost data, and lost customer confidence/satisfaction.