Tech Support Connecticut

Have you seen us around Connecticut?

Technical Support for Businesses in Connecticut

Technical support for small and medium-sized businesses (SMB) in Connecticut.

TCSP specializes in IT services and offers same-day technical support to small and medium-sized businesses (SMB) in Connecticut. We provide support via phone, email, on-site or remotely for all hardware and software issues.

TCSP is located in Norwalk, CT, benefiting a lot of businesses within the Fairfield County areas, such as, Greenwich, Stamford, Norwalk, Stratford, Fairfield and others.

Popular technical support requests in Connecticut

  • Server management
  • Computer maintenance and performance checks
  • Virus removal
  • Computer networking
  • Remote access and sharing
  • Microsoft Exchange
  • Hardware upgrades
  • Data backup and data protection.

The folks at TCSP do an excellent job, are responsive when called upon and very reasonably priced. They have set up new computers and e-mail routines, re-wired my entire office after a move, and coordinated with the local Internet and Cable companies to make for seamless transitions. My recent office location went without a hitch and was completed in an afternoon. I had been looking for a responsible and knowledgeable IT firm for some time and I’m glad I found TCSP.

Douglas Moss Douglas Forms Norwalk, CT

Do I need a “support contract” to get tech support?

No, support contracts are optional. At TCSP, we aim to provide flexible solutions to small and medium-sized businesses (SMB) in Connecticut by offering hourly tech support on an as-needed basis, commonly known as break and fix.

Using our hourly tech support is a great way try us out before committing to an agreement. Below is a quick explanation of our two options.

Hourly Tech Support

Whether you need a quick fix or to install new infrastructure, TCSP makes it easy by charging an hourly rate for our services. The hassle-free hourly support is responsible and flexible; a great option for businesses that are new to TCSP and want to try us out, and those who do not have the need for an on-going management solution.

IT Support Agreement

A bundle of services that includes on-going technical support and IT managed services to encompass the technology of a business. Our standard support agreement is a bundle of premium services that cover the most important aspects of your technology; IT help desk, monitoring and alerting, and preventive maintenance for all systems.

On-site or remote technical support?

Learn about our two means of support below.

On-Site

Field technician(s) will travel to your place of business for in-person assistance.

On-site works best to:

  • Demonstrate and communicate effective solutions
  • Provide hands-on troubleshooting & maintenance
  • Inform and train by way of direct interaction
  • Carry-out complimentary on-site consultations
  • Planning for projects and new offices

Remote

A technician from our help desk will provide assistance using Internet connection.

Remote off-site works best to:

  • Quickly diagnose and troubleshoot issues
  • Provide urgent or immediate response to keep downtime at a minimum
  • Get help even when you’re not in the office; traveling or working remotely
  • Handle minor issues, customization and configurations


Contact

We will make every effort to ensure you choose the right solutions for your specific needs. Contact us for a free consultation and special savings.