Does my Microsoft 365 plan include Microsoft Teams?

Microsoft Teams is available in a Paid and Free model. Most Microsoft 365 for business plans and some Microsoft 365 for enterprise plans, include the Microsoft Teams paid version. However, the Microsoft 365 for home plan (Family and… Read More

Windows 11 – Minimum and Recommended Requirements

Before purchasing a new computer with Windows 11 or upgrading a computer to Windows 11, users are advised to review the Windows 11 minimum hardware requirements. However, are these minimum requirements enough to carry your day-to-day business tasks?… Read More

How to add another mailbox to the Outlook Web App (OWA)

Before you proceed, it’s important to make sure you have the necessary permissions to access the shared mailbox or the other user’s mailbox. Now that you’ve confirmed your permissions, follow these steps to easily add the mailbox to… Read More

How to add a shared calendar to the Outlook Web App (OWA)

Before you proceed, it’s important to make sure you have the necessary permissions to access the shared calendar. Now that you’ve confirmed your permissions, follow these steps to easily add a shared calendar to your Outlook Web App… Read More

End of Support – Windows 10

End of Support for Windows 10

Support for Windows 10 is ending soon in October 2025 and devices will no longer get security and feature updates. Older devices can be less secure so delaying upgrades could be costly to your business. Ensure your organization… Read More

How to search in the Microsoft Outlook app

How to search in Microsoft Outlook, search options, search tools, and online archives.

Windows 10 – Minimum and Recommended Requirements

Before purchasing a new computer with Windows 10 or upgrading a computer to Windows 10, users are recommended to review Windows 10 minimum hardware requirements. However, are these minimum requirements enough to carry your day-to-day business tasks? Most… Read More

Which version of Windows do I have?

To check which Windows operating system your computer has, please follow the steps below: Press Windows Key + R Type winver and press OK A popup with your current Windows version will be displayed: Important: With this method,… Read More

End-of-Life – Windows 7 and Windows Server 2008/2011

Windows 7 End-of-Life

Attention Businesses: If your business is currently using Windows 7, Windows Server 2008, Windows Server 2008 R2, or Small Business Server (SBS) 2011, please be aware Microsoft will no longer provide support or updates to these operating systems after January 14th, 2020. Read More

ProSeries 2022 – Error loading ProPrdList22.ini and ProPrdList22.bin

ProSeries 2022 Error - ProPrdList22.ini ProPrdList22.bin - Failed CRC Check

After a new ProSeries update, our client received today on their ProSeries 2022 software, all the workstations and servers started receiving the following error message: Error loading C:\ProWin22\32bit\ProPrdList22.ini: Failed CRC check. CRC of C:\ProWin22\32bit\ProPrdList22.INI contents does not match… Read More

Scanner works after rebooting the computer; stops working after waking from sleep mode

HP Scan - Scanner communication cannot be established

A new issue with Windows 11 has been found that causes issues with USB scanners to become unresponsive after the computer/host goes to sleep. TCSP came across of this issue with a client using a HP scanner that… Read More

TCSP Notice – Working from home (Coronavirus – COVID-19)

Due to the measures multiple cities and states are enforcing to control the spread of the Coronavirus, many businesses are looking for options to work remotely (from home). In this notice, we will explain: TCSP’s plan for the… Read More

Working Remotely: Troubleshooting your Internet speed

Quick tutorial on how to troubleshoot your Internet at home while working remotely. We will look into a basic home setup, check our Internet speed, identify the modem and router, and how to restart those devices. Longer Video… Read More

Know Your Enemy: Common Cybercrimes and How to Avoid Them

Hacker - Malware - Know Your Enemy - Cybercrimes

It is an unfortunate fact that as computer technology evolves, so do threats to user privacy and security. Hackers and cybercriminals are constantly developing new methods to infiltrate computer systems in order to steal data, sabotage businesses, or… Read More

How to mute and unmute yourself in Zoom.

While in a Zoom meeting hit the Microphone Button in the bottom left of the window to mute your audio. If the Microphone Button has a red slash through it, you are muted, and no one in the… Read More

How to mute someone in a Zoom meeting

To Mute Users in a Zoom Meeting, Follow These Steps: Select Manage Participants in the bottom of the window. Select Mute on the participant you wish to mute. If the user has a red microphone with a slash… Read More

Do I need a password for my Zoom meeting? How do I add a password?

Adding a password when creating a Zoom meeting creates a necessary layer of security around your meeting. With it, only people that have the meeting ID and password can join, and without it, anybody can join. To add… Read More

How to share your screen in a Zoom meeting

To share your screen with other participants in a Zoom meeting: Select Share Screen at the bottom of the page(Note: If meeting participants are unable to share, screen sharing must be enabled. Follow our guide on how to… Read More

How to assist your team while working from home in a Zoom meeting

To efficiently share and coordinate information and tasks, it is recommended that you take advantage of the Screen Share and Remote Control features of Zoom. To Screen Share while in a Zoom meeting: Once in your meeting, select… Read More

How to join a Zoom meeting without a webcam or microphone

If you want to join a Zoom meeting, but do not have a webcam or microphone for your computer, you can download the Zoom Mobile App and use your phone as a microphone/webcam. Alternatively, you can dial into… Read More