Tech Support Fairfield, CT

Have you seen us in Fairfield, CT?

Technical Support for Businesses in Fairfield, CT

TCSP is a technical support company based in Norwalk, CT. We specialize in providing flexible technical support services to businesses in Fairfield, CT and surrounding areas. TCSP provides same-day technical support via phone, email, on-site or remotely for all hardware and software issues.

Popular technical support requests in Fairfield, CT

  • Help desk
  • Computer migration
  • Server management
  • Computer maintenance and performance checks
  • Computer networking
  • Remote access and sharing
  • Office 365 management

TCSP has been very helpful to our office over a number of years. Despite how many times we may call at times for various issues and questions, they are always friendly and eager to help us each time and are always quick to find a solution to all of our computer needs.

Erica C Medical Practice Fairfield, CT February 19, 2016

Do I need a “support contract” to get tech support?

No, support contracts are optional. At TCSP, we aim to provide flexible solutions to small and medium-sized businesses (SMB) of Fairfield, CT by offering hourly tech support on an as-needed basis, commonly known as break and fix.

Using our hourly tech support is a great way to get to know us before committing to an agreement. Below is a quick explanation of our two options.

Hourly tech support in Fairfield, CT

Whether you need a quick fix or to install new infrastructure, TCSP makes it easy by charging an hourly rate for our services. The hassle-free hourly support is responsible and flexible; a great option for businesses that are new to TCSP and want to try us out, and those who do not have the need for an on-going management solution.

IT Support Agreement

A bundle of services that includes on-going technical support and IT managed services to encompass the technology of a business. Our standard support agreement is a bundle of premium services that cover the most important aspects of your technology; IT help desk, monitoring and alerting, and preventive maintenance for all systems.

On-site or remote technical support?

Learn about our two means of support below.

On-Site

Field technician(s) will travel to your place of business for in-person assistance.

On-site works best to:

  • Demonstrate and communicate effective solutions
  • Provide hands-on troubleshooting & maintenance
  • Inform and train by way of direct interaction
  • Carry-out complimentary on-site consultations
  • Planning for projects and new offices

Remote

A technician from our help desk will provide assistance using Internet connection.

Remote off-site works best to:

  • Quickly diagnose and troubleshoot issues
  • Provide urgent or immediate response to keep downtime at a minimum
  • Get help even when you’re not in the office; traveling or working remotely
  • Handle minor issues, customization and configurations


Contact

We will make every effort to ensure you choose the right solutions for your specific needs. Contact us for a free consultation and special savings.