IT Support Agreement

Thank you for addressing our weekend spam issue – It was much better when I checked this morning!

Lorinda D Home and Business Custom Integrations Norwalk, CT September 9, 2019

IT Support Agreements

Our standard support agreement provides a bundle of premium services that cover ongoing technical support (IT help desk), device monitoring and alerting, and proactive maintenance for all systems.

Note: Accommodations can be made for existing data backup, antivirus, and VPN service plans.

Not ready for a commitment? Try our hourly services.

Technical Support

Get support for computer issues immediately – no appointment necessary!

Phone, email, on-site and remote support are provided for all hardware and software technical issues as they directly relate to the daily operations of the business.

IT Managed Services

TCSP will take on the daily management and administration of business servers, storage devices, networking devices, security, and user devices. Our tools and management platform will ensure that users have a pleasant experience when using their systems. The management platform gives us an unparalleled insight into the systems; allowing us to resolve issues before they become apparent to the users. Click here to learn more about our IT Managed Services.

Here are just a few of the advantages of our IT managed services:

User Training

TCSP provides user training to you and your staff to help you stay protected. Having a staff that is security-conscious can help save you a lot of headaches – and time!


Contact

Please contact us for more information about our IT Support Agreements.