IT Support Agreement

Jorge and his crew are excellent.

Very professional, reasonable, pleasant to deal with but best of all… they know what they are doing.

Paolo T Diversified Las Vegas, NV December 15, 2016

It has been a pleasure working with TCSP. Everyone is always very helpful and thorough. Our IT needs have never been met so efficiently, and services running so smoothly. With all of our employees moving to at home work stations and our base office and server also being moved, there was a lot going on and TCSP managed it perfectly. They really are amazing and I would highly recommend them!

Beth H Commercial & Residential Architect Southport, CT May 23, 2021

My server and a couple of workstations were not backing up properly every night. Jorge from TCSP quickly addressed the problem and resolved the issue restoring my peace of mind that my data would be backed up properly every night.

Afsana Q Podiatrist New Rochelle, NY February 27, 2016

The service was very good overall

Paula G Gastroenterology Rye Brook, NY February 21, 2013

Phenomenal from the first point of contact to the last. Outstanding technical knowledge.

Megan C Surgical Practice Mesa, AZ April 29, 2014

IT Support Agreements

Our standard support agreement provides a bundle of premium services that cover ongoing technical support (IT help desk), device monitoring and alerting, and proactive maintenance for all systems.

Note: Accommodations can be made for existing data backup, antivirus, and VPN service plans.

Not ready for a commitment? Try our hourly services.

Technical Support

Get support for computer issues immediately – no appointment necessary!

Phone, email, on-site and remote support are provided for all hardware and software technical issues as they directly relate to the daily operations of the business.

IT Managed Services

TCSP will take on the daily management and administration of business servers, storage devices, networking devices, security, and user devices. Our tools and management platform will ensure that users have a pleasant experience when using their systems. The management platform gives us an unparalleled insight into the systems; allowing us to resolve issues before they become apparent to the users. Click here to learn more about our IT Managed Services.

Here are just a few of the advantages of our IT managed services:

User Training

TCSP provides user training to you and your staff to help you stay protected. Having a staff that is security-conscious can help save you a lot of headaches – and time!


Contact

Please contact us for more information about our IT Support Agreements.