IT Support Agreement

Jorge and his crew are excellent.

Very professional, reasonable, pleasant to deal with but best of all… they know what they are doing.

Paolo T Diversified Las Vegas, NV December 15, 2016

Very professional and courteous.

Afsana Q Podiatrist New Rochelle, NY June 3, 2014

Their man Darnell came an hour after we spoke. He spent 3 hours on my badly infected machine. He called his home office backup when he was stumped-I liked that, no ego, just get it done. After he left, they installed some processes running in the background overnight just to clean up some lingering issues, and even monitored it remotely! Now my system is running better than ever. Very well done.

Robert M Photography Irvington, NY March 2, 2016

Your IT Person Felipe Fuentealba is amazing. So nice, polite and very very knowledgeable. A pleasure to work with. No problem recommending him or TCSP to anyone. In fact I have done so already.
Thanks again.

Liz O Surgical Practice Cos Cob, CT July 14, 2016

The people at TCSP are very professional and extremely talented at what they do. Until I started working with TCSP I was always frustrated with one thing or another with IT people I worked with and was jumping from one to the next without getting any satisfaction. That quandary ended when I met TCSP. They have made it possible for my company to run smoothly and accurately and when issues come up they are very responsive and they get the job done quickly and efficiently.

Douglas M Promotional Printing Norwalk, CT September 23, 2020

IT Support Agreements

Our standard support agreement provides a bundle of premium services that cover ongoing technical support (IT help desk), device monitoring and alerting, and proactive maintenance for all systems.

Note: Accommodations can be made for existing data backup, antivirus, and VPN service plans.

Not ready for a commitment? Try our hourly services.

Technical Support

Get support for computer issues immediately – no appointment necessary!

Phone, email, on-site and remote support are provided for all hardware and software technical issues as they directly relate to the daily operations of the business.

IT Managed Services

TCSP will take on the daily management and administration of business servers, storage devices, networking devices, security, and user devices. Our tools and management platform will ensure that users have a pleasant experience when using their systems. The management platform gives us an unparalleled insight into the systems; allowing us to resolve issues before they become apparent to the users. Click here to learn more about our IT Managed Services.

Here are just a few of the advantages of our IT managed services:

User Training

TCSP provides user training to you and your staff to help you stay protected. Having a staff that is security-conscious can help save you a lot of headaches – and time!


Contact

Please contact us for more information about our IT Support Agreements.