IT Support Agreement

The folks at TCSP do an excellent job, are responsive when called upon and very reasonably priced. They have set up new computers and e-mail routines, re-wired my entire office after a move, and coordinated with the local Internet and Cable companies to make for seamless transitions. My recent office location went without a hitch and was completed in an afternoon. I had been looking for a responsible and knowledgeable IT firm for some time and I’m glad I found TCSP.

Douglas M Promotional Printing Norwalk, CT February 18, 2016

IT Support Agreements

Our IT Support Agreement is a bundle of services that includes on-going technical support and IT managed services to encompass the technology of a business, similar an IT service contract. Our standard support agreement is made up of premium services; IT help desk, monitoring & alerting, and preventive maintenance for all systems.

Note: Accommodations can be made for existing data backup, antivirus, and VPN service plans.

 

Not ready for a commitment? Try our hourly services.

Technical Support

Get support for computer issues immediately – no appointment necessary!

Phone, email, on-site and remote support are provided for all hardware and software technical issues as they directly relate to the daily operations of the business.

IT Managed Services

TCSP will take on the daily management and administration of business servers, storage devices, networking devices, security, and user devices. Our tools and management platform will ensure that users have a pleasant experience when using their systems. The management platform gives us an unparalleled insight into the systems; allowing us to resolve issues before they become apparent to the users. Click here to learn more about our IT Managed Services.

Here are just a few of the advantages of our IT managed services:

User Training

TCSP provides user training to you and your staff to help you stay protected. Having a staff that is security-conscious can help save you a lot of headaches – and time!


Contact

Please contact us for more information about our IT Support Agreements.