Technical support for small, medium, and large businesses in Connecticut.TCSP specializes in IT services and offers same-day technical support to businesses in Connecticut. We provide support via phone, email, on-site or remotely for all hardware and software issues.
No, support contracts are optional. At TCSP, we aim to provide flexible solutions to all businesses in Connecticut by offering hourly tech support on an as-needed basis, commonly known as break and fix.
Using our hourly tech support is a great way try us out before committing to an agreement. Below is a quick explanation of our two options.
Whether you need a quick fix or to install new infrastructure, TCSP makes it easy by charging an hourly rate for our services. The hassle-free hourly support is responsible and flexible; a great option for businesses that are new to TCSP and want to try us out, and those who do not have the need for an on-going management solution.
A bundle of services that includes on-going technical support and IT managed services to encompass the technology of a business. Our standard support agreement is a bundle of premium services that cover the most important aspects of your technology; IT help desk, monitoring and alerting, and preventive maintenance for all systems.
Learn about our two means of support below.
Field technician(s) will travel to your place of business for in-person assistance.
On-site works best to:
A technician from our help desk will provide assistance using Internet connection.
Remote off-site works best to: