Customer Referral Program

TCSP Customer Referral Program

Refer Friends

Invite friends to share in your satisfaction! When they become a TCSP customer and mention your business’ name at sign-up, our customer referral program rewards both them and you. For every successful referral:

  • The new client receives 15% service discount
  • You will receive a $15 credit

There is no limit to the number of referrals and rewards you can earn!

Customer Referral Program TCSPGet Rewards

TCSP will track and apply your rewards to your invoice(s). Rewards cannot be redeemed or exchanged for cash.

  • For every qualified referral, you will receive a $15 credit
  • For every qualified referral who upgrades to an IT Support Agreement, you will earn a 50% or 100% discount on one month of your agreement bill.

FAQ – Frequently Asked Questions

Who is eligible for credits and discounts?

All new and existing customers of TCSP .

How do I get the discount?

When a Referred Customer upgrades to an IT Support Agreement, your discount is based on the number of support hours they initially purchase. This will be either a 50% or 100% discount towards one month of your next IT Support Agreement bill.

How much discount will I get?

When your friend agrees to:

  • 49 annual support hours or less, you earn a 50% discount.
  • 50 annual support hours or more, you earn a 100% discount.

Should a customer earn a discount without having an IT Support Agreement in place, a maximum discount of 20% can be redeemed towards an invoice for services beyond those contained in an IT Support Agreement (this can only be applied towards line-items classified as services).

Yes, you are only required to be a new or existing customer so that we can track your credits and discounts.

Do credits/discounts expire?

Credits and discounts do not expire.

How do I apply credits/discounts?

Credits and discounts are automatically applied to your bill/invoices.

Can I apply credits/discounts to a product?

No. Rewards can only be applied to line-items categorized as a service.

Terms & Conditions

TCSP Customer Referral Program Terms & Conditions

As a Customer Referral Program member (a “Referrer”) , you are subject to TCSP‘s Terms of Use and TCSP‘s Privacy Policy, as well as the following additional Terms & Conditions for TCSP‘s  Customer Referral Program.

Qualified Referral: A Qualified Referral is a purchase made from TCSP by a person (a “Referred Customer”) who mentions your referral during their initial service request. You are limited to one Qualified Referral per Referred Customer; additional/repeat purchases by a Referred Customer will not count as additional Qualified Referrals.

Referred Customer: The Referred Customer and the Referrer must represent two separate companies.

Referral Rewards: In order to earn Referral rewards, the Referred Customer must complete a purchase greater than $100 before all fees (including taxes, discounts, shipping, and other 3rd party costs).

Redeem Rewards: Rewards must be redeemed upon payment and only apply to line-items categorized as a service. A maximum of $15 in credits can be applied per bill. A maximum discount of 20% can be applied to any bill. Discounts greater than 20% can only be applied to one month of an IT Support Agreement bill. A maximum discount of 100% can be applied to one month of an IT Support Agreement bill. No more than one reward can be applied to a single bill. Referrers are responsible for any and all tax liability resulting from Referral Rewards. TCSP Customer Referral Program rewards cannot be redeemed or exchanged for cash.

Eligibility:  Eligibility is limited to businesses only. TCSP‘s  Customer Referral Program is not available to individuals or affiliate-lead generators as determined at TCSP‘s sole discretion.

No Spam: Eligible participants must comply with all up-to-date “SPAM” laws.  Referral emails must be created and distributed in a personal manner (bulk email distribution is strongly discouraged). Any referral distribution that constitutes unsolicited commercial email or “spam” under applicable laws and regulations is expressly prohibited, and will result in the immediate termination of your account as well as exclusion from TCSP‘s Customer Referral Program.

Right to Close Accounts: TCSP reserves the right to terminate any Referrer and/or Referred Customer’s account and revoke discounts if the Referrer and/or Referred Customer attempts to use the TCSP Customer Referral Program in a questionable manner, breaches any of the of the programs’ Terms & Conditions,  or is in violation of any existing laws, statutes, and government regulations.

Right to Cancel Program or Change Terms: TCSP reserves the right to cancel the Customer Referral Program or alter these Terms & Conditions at any time. In such an event. any unclaimed referral rewards may be voided.


Contact

Please contact us for more information about the referral program.