Tech Support Stratford, CT

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Technical Support for Businesses in Stratford, CT

TCSP is a technical support company based in Norwalk, CT. We specialize in providing flexible technical support services to businesses in Stratford, CT and surrounding areas. TCSP provides same-day technical support via phone, email, on-site or remotely for all hardware and software issues.

Popular technical support requests in Stratford, CT

  • Server management
  • Computer maintenance and performance checks
  • Virus removal
  • Computer networking
  • Data backup and data protection

I like a lot about TCSP. I like your Honest and Open approach with the quality of work and of course the availability. You have done a masterful job for us.

Ronald F Commercial Insurance Stratford, CT January 11, 2017

Do I need a “support contract” to get tech support?

No, support contracts are optional. At TCSP, we aim to provide flexible solutions to small and medium-sized businesses (SMB) of Stratford, CT by offering hourly tech support on an as-needed basis, commonly known as break and fix.

Using our hourly tech support is a great way to get to know us before committing to an agreement. Below is a quick explanation of our two options.

Hourly tech support in Stratford, CT

Whether you need a quick fix or to install new infrastructure, TCSP makes it easy by charging an hourly rate for our services. The hassle-free hourly support is responsible and flexible; a great option for businesses that are new to TCSP and want to try us out, and those who do not have the need for an on-going management solution.

IT Support Agreement

A bundle of services that includes on-going technical support and IT managed services to encompass the technology of a business. Our standard support agreement is a bundle of premium services that cover the most important aspects of your technology; IT help desk, monitoring and alerting, and preventive maintenance for all systems.

On-site or remote technical support?

Learn about our two means of support below.

On-Site

Field technician(s) will travel to your place of business for in-person assistance.

On-site works best to:

  • Demonstrate and communicate effective solutions
  • Provide hands-on troubleshooting & maintenance
  • Inform and train by way of direct interaction
  • Carry-out complimentary on-site consultations
  • Planning for projects and new offices

Remote

A technician from our help desk will provide assistance using Internet connection.

Remote off-site works best to:

  • Quickly diagnose and troubleshoot issues
  • Provide urgent or immediate response to keep downtime at a minimum
  • Get help even when you’re not in the office; traveling or working remotely
  • Handle minor issues, customization and configurations


Contact

We will make every effort to ensure you choose the right solutions for your specific needs. Contact us for a free consultation and special savings.