Reset another user’s password

  1. First, Sign-in to Office 365 using an administrator account.
  2. Then, click the App Launcher icon  Office 365 App launcher  in the top left corner of your screen.
    Office 365 App Launcher Icon Top Bar
  3. Choose Admin from the list of apps.
  4. Select Users > Active Users.
    Office 365 Admin - Users
  5. On the Active users page, select the user and click Reset password.
    Office 365 Admin Reset Password
  6. Pick the best option for your current situation and press Reset.
    Office 365 Reset Password Screen

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