Reset another user’s password in Office 365

  1. Sign-in to Office 365 using an administrator account.
  2. From the top navigation, click the App Launcher icon  Office 365 App launcher
    Office 365 App Launcher Icon Top Bar
  3. Choose Admin from the list of apps.
    Office 365 App Launcher Admin
  4. From the left navigation, select Users > Active Users.
    Office 365 Admin - Users
  5. On the Active users page, select the user, and then click Reset password.
    Office 365 Admin Reset Password
  6. Pick the options that fit best your current situation and press Reset.
    Office 365 Reset Password Screen

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