How to join a Zoom meeting without a webcam or microphone

If you want to join a Zoom meeting, but do not have a webcam or microphone for your computer, you can download the Zoom Mobile App and use your phone as a microphone/webcam. Alternatively, you can dial into… Read More

Do I need a password for my Zoom meeting? How do I add a password?

Adding a password when creating a Zoom meeting creates a necessary layer of security around your meeting. With it, only people that have the meeting ID and password can join, and without it, anybody can join. To add… Read More

Know Your Enemy: Common Cybercrimes and How to Avoid Them

Hacker - Malware - Know Your Enemy - Cybercrimes

It is an unfortunate fact that as computer technology evolves, so do threats to user privacy and security. Hackers and cybercriminals are constantly developing new methods to infiltrate computer systems in order to steal data, sabotage businesses, or… Read More

Giving Thanks: Five IT Innovations We Can’t Imagine Living Without

Given how computers and computer technology have become an everyday part of life, one can easily overlook the enormous benefit and convenience they provide to people around the world.  If not for a few groundbreaking innovations by some… Read More

Working Remotely: Troubleshooting your Internet speed

Quick tutorial on how to troubleshoot your Internet at home while working remotely. We will look into a basic home setup, check our Internet speed, identify the modem and router, and how to restart those devices. Longer Video… Read More

Delete a contact in Outlook Web App

First, sign in to Office 365. Then, click the app launcher icon . After, choose People. Next, select the contact you would like to delete. After, click Delete.

Import contacts from another email account using Outlook Web App

Sign in to Office 365. After, select the app launcher icon . Choose People. Then click options icon  in the top right of the page. Select People. Next, click Import contacts page click on type of Email you would like to import… Read More

Create a group in Outlook Web App

Sign in to Office 365  Next, select the app launcher icon . After, choose People. Next to Groups, select the Add button or click create group. Then, Choose a name, enter a group name that briefly captures the spirit of… Read More

Create a contact in Outlook Web App

First, sign-in to Office 365. After, select the menu icon. Then, choose People. Click New. Select Contact. Enter New contact information. Last, select Save to store contact information. 

TCSP Notice – Working from home (Coronavirus – COVID-19)

Due to the measures multiple cities and states are enforcing to control the spread of the Coronavirus, many businesses are looking for options to work remotely (from home). In this notice, we will explain: TCSP’s plan for the… Read More

Change your password

First, Sign into Office 365 Next, click the Settings icon located at the top of your window. Then, select the Change your password option. This will redirect you to a new screen, where you will first enter your old… Read More

Is a Multiple-Monitor Setup Right for You?

Computer Multi-Monitor Setup - 4 monitors

Do you find yourself constantly switching between applications like Outlook, Excel, or an Internet Browser? Eliminate this inconvenience and enhance your overall productivity with a multiple-monitor workstation! TCSP has installed multiple-monitor setups for medical practices, insurance brokers, and… Read More

How To: Prevent Ransomware Attacks

You’re attempting to access your company computer system when the screen suddenly displays a jarring message. Your system is locked,  and you have hours or a few days to pay a ransom that will restore access. This ultimatum… Read More

Using Skype for Business

Making a Skype for Business call In the *Skype for Business main window, either find a contact in your Contacts list or type a person’s name in the search box. Move your cursor to the person’s contact listing,… Read More

Changing and Resetting Passwords in Office 365

Learn how to change and reset passwords in Office 365 with this easy tutorial. These step-by-step instructions detail how to change and reset your own password.  If you are acting as a system administrator, this post also shows… Read More

Add email for administrator password reset

Sign into Office 365 using an administrator account. Choose Admin from this option list. Select Users . Click on the user you would like to add. Click Edit. Click on Save.

Reset another user’s password

First, Sign-in to Office 365 using an administrator account. Then, click the App Launcher icon    in the top left corner of your screen. Choose Admin from the list of apps. Select Users > Active Users. On the Active users… Read More

End-of-Life – Windows 7 and Windows Server 2008/2011

Windows 7 End-of-Life

Attention Businesses: If your business is currently using Windows 7, Windows Server 2008, Windows Server 2008 R2, or Small Business Server (SBS) 2011, please be aware Microsoft will no longer provide support or updates to these operating systems after January 14th, 2020. Read More

Windows 10 – Minimum and Recommended Requirements

Before purchasing a new computer with Windows 10 or upgrading a computer to Windows 10, users are recommended to review Windows 10 minimum hardware requirements. However, are these minimum requirements enough to carry your day-to-day business tasks? Most… Read More

Which version of Windows do I have?

To check which Windows operating system you can follow the steps below. Please note, each computer must be checked individually. Press Windows Key + R Type winver and press OK A popup with your current Windows version will… Read More