How to mute and unmute yourself in Zoom.

While in a Zoom meeting hit the Microphone Button in the bottom left of the window to mute your audio. If the Microphone Button has a red slash through it, you are muted, and no one in the… Read More

How to mute someone in a Zoom meeting

To Mute Users in a Zoom Meeting, Follow These Steps: Select Manage Participants in the bottom of the window. Select Mute on the participant you wish to mute. If the user has a red microphone with a slash… Read More

Do I need a password for my Zoom meeting? How do I add a password?

Adding a password when creating a Zoom meeting creates a necessary layer of security around your meeting. With it, only people that have the meeting ID and password can join, and without it, anybody can join. To add… Read More

How to share your screen in a Zoom meeting

To share your screen with other participants in a Zoom meeting: Select Share Screen at the bottom of the page(Note: If meeting participants are unable to share, screen sharing must be enabled. Follow our guide on how to… Read More

How to assist your team while working from home in a Zoom meeting

To efficiently share and coordinate information and tasks, it is recommended that you take advantage of the Screen Share and Remote Control features of Zoom. To Screen Share while in a Zoom meeting: Once in your meeting, select… Read More

How to join a Zoom meeting without a webcam or microphone

If you want to join a Zoom meeting, but do not have a webcam or microphone for your computer, you can download the Zoom Mobile App and use your phone as a microphone/webcam. Alternatively, you can dial into… Read More

How to create a scheduled meeting in Zoom

If you are planning on having a Zoom meeting at a later date, it is recommended to utilize the Schedule meeting feature. This option will allow you to create a well formatted calendar invite that can be sent… Read More

How to enable screen sharing in a Zoom meeting

When sharing your screen in a Zoom meeting, it is possible to allow other members of the meeting to share their screen.  Additionally, you can allow screen share for multiple screens/members. To Allow Screen Sharing: Click the arrow… Read More

How to schedule a meeting in Microsoft Teams

Open the Calendar tab on the left side of the screen. Click the + New Meeting button at the top of the screen to create a new scheduled meeting. Enter the details of the meeting you would like… Read More

How to create an unscheduled meeting in Microsoft Teams

Select the “Meet Now” button to start an unscheduled meeting. Give the meeting a title in the indicated field. Make sure both the audio and video sliders are set on and select the correct webcam/microphone with the gear… Read More

How to mute and unmute other people in a Microsoft Teams meeting

When in a Microsoft Teams Meeting, the more people added into the call usually translates into more noise and confusion. To Mute a Specific Member of Your Microsoft Teams Meeting: Click on their name on the right side… Read More

How to share your screen in Microsoft Teams

To Share Your Screen in a Microsoft Teams Chat: Click the New Chat button to create a chat with the users you want to share your screen with. (NOTE: If you are already in a chat with the users… Read More

How to join a Microsoft Teams Meeting without a webcam or microphone

If you want to join a Microsoft Teams meeting, but do not have a webcam or microphone for your computer, you can download the Microsoft Teams Mobile App and use your phone as a microphone/webcam. Alternatively, you can… Read More

How to fix Unable to Connect – Error Code 0x3000064 (RDP from macOS)

Microsoft Remote Desktop 0x3000064 Unable to connect

Earlier this week, we received a call from a client stating that they could not longer connect to their Windows device at their office using their personal MacBook. The client was receiving an error message “Unable to Connect”… Read More

Partnership Announcement

Partnership between TCSP and MECS

The Computer Support People, LLC (TCSP) appreciates having the opportunity to serve your organization and we are grateful for your business. Recently, TCSP established a strategic alliance with M E Computer Systems, LLC (MECS) for all Medisoft, Electronic… Read More

How to join or view a scheduled meeting in Zoom

Login to the Zoom Application on your device. On desktop, the opening screen will display upcoming meetings in this window: Select an upcoming meeting in this window to join. Additionally, upcoming meetings can be viewed in the Meetings tab… Read More

How to create an unscheduled meeting in Zoom

Launch the Zoom application and click the orange New Meeting button. This will instantly create a new meeting, to invite other people, select the Invite Others button. Select the Email Tab to invite people to the meeting by… Read More

Giving Thanks: Five IT Innovations We Can’t Imagine Living Without

Given how computers and computer technology have become an everyday part of life, one can easily overlook the enormous benefit and convenience they provide to people around the world.  If not for a few groundbreaking innovations by some… Read More

Delete a contact in Outlook Web App

First, sign in to Office 365. Then, click the app launcher icon . After, choose People. Next, select the contact you would like to delete. After, click Delete.

Import contacts from another email account using Outlook Web App

Sign in to Office 365. After, select the app launcher icon . Choose People. Then click options icon  in the top right of the page. Select People. Next, click Import contacts page click on type of Email you would like to import… Read More